Shipping policy

ARTICLE 1: SHIPPING TIME

Your order will be shipped as soon as possible. Normal shipping time is 3 to 5 days depending on the items you ordered. Please note that some of our products are made on demand to ensure the best quality. In this case, the shipping time can be extended.

We ship your orders from our various international warehouses (USA, China, Europe). If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouse. In case of return, you will be asked to send your order back to our shipping warehouse. Please refer to our return policy to start the return process.

If you want to cancel your order, please contact us as soon as possible: info@wolf-stuff.com. Please note that we cannot guarantee the cancellation of your order. No order can be cancelled once it has been shipped.

ARTICLE 2: DELIVERY TIME 

Please note that due to COVID-19, our shipping times may have delay depending on your country.

2 to 3 weeks for the USA and Canada. (12 to 21 working days)

1 to 2 weeks for European countries. (7 to 14 working days)

2 to 4 weeks for the rest of the world. (14 to 28 working days)

If a momentary out-of-stock condition of a product occurs, the delivery time could be a little longer. Please note that your items will be delivered within a maximum of 60 days. Any item received outside this time frame will be refunded upon request.

In case of delay of your package, Wolf Stuff can not be held responsible.

The customer must check the conformity of the goods delivered at the time of receipt and before signing the carrier's delivery note.

If you have any questions, we will be happy to help: info@wolf-stuff.com

ARTICLE 3: DUTIES AND TAXES

We offer free standard shipping on all orders, but the customs tax on international shipments can be applied depending on your country and are the customer’s responsibility.